FAQ.
Flowbird Mobile is a simple application that allows motorists to pay for parking using their mobile device or computer.
Yes!
Yes you can use your account to pay for parking with Flowbird from anywhere. Your Flowbird account can be used in all the locations that use the service. Visit the locations where the service is available.
Purchase and Payment.
Yes, your payments made from your Flowbird account are highly secure. The Flowbird payment system is certified to Payment Card Industry standards.
Registration to the Flowbird service is free.
Just create your account on my.flowbirdapp.com or via the Google playstore (Android) or Apple IOS (iPhone) applications.
Register the license plate number of the vehicle you are to park.
During your first Flowbird transaction, you will enter your debit/credit card information, which is stored securely so you never have to enter it again. When you select and purchase a parking transaction with Flowbird, you pay the standard parking fee charged by the parking operator (private operator, local authority, University, Hospital etc) within the location you are parking, plus an additional convenience fee for use of the Flowbird service to purchase your parking session. You will be notified of the total parking transaction fee prior to you confirming your payment and the start of your paid parking session.
Account Management.
Yes, depending on the location (as some locations may have some vehicle restrictions set configured), you can add multiple vehicles to your Flowbird Mobile account.
Current transactions are not listed in the history section, but on the current transactions page. Your most recent transaction will be displayed in the history of transactions after expiry.
If there is no error with the telephone number or email address you enter, this means information is likely already registered to another existing account.
If you have already created an account with the same information, you must either modify or delete your information or details.
If you are still experiencing difficulties, please contact our customer support by emailing support@flowbirdapp.com.
Yes, you can delete your account and details directly in the app under your account details. You can also contact support by emailing support@flowbirdapp.com.
Yes! The Flowbird Mobile application can be downloaded from different versions of Apple (IOS) Store and Google (Android) Playstore.
User of the service.
Unfortunately your parking transaction cannot be cancelled or changed once it has started. As an effort to avoid a citation or payment, we strongly suggest you make a payment for the correct license plate number.
The enforcement personnel who are patrolling use hand held mobile devices, which look up current records of valid parking payment transactions for vehicles. There is no need to print a receipt as evidence of payment. However, you can still print a summary of your tickets via the website my.flowbirdapp.com.
If there is no error with the telephone number or email address you enter, this means information is likely already registered to another existing account.
If you have already created an account with the same information, you must either modify or delete your information or details.
If you are still experiencing difficulties, please contact our customer support by emailing support@flowbirdapp.com.
Yes, you can delete your account and details directly in the app under your account details. You can also contact support by emailing support@flowbirdapp.com.
Yes! The Flowbird Mobile application can be downloaded from different versions of Apple (IOS) Store and Google (Android) Playstore.